Software Project Manager, Professional Services (Remote)

<div>We're looking for a<b> Project Manager</b> to join Procore's Professional Services team. In this role, you'll manage internal and external resources to ensure professional service engagements are delivered successfully, on time, and within budget. The primary goal of this role is to help clients onboard, adopt, and grow with Procore while delivering exceptional value and ensuring high client satisfaction.<br/><br/>As a<b> Project Manager</b><b>, </b>you'll partner with Professional Services Consultants, Delivery teams, Sales, Product, and Customer Success team members to execute client onboarding and service engagements. Use your consultative mindset, project management expertise, and resource coordination skills to plan, execute, and monitor projects while providing strategic guidance and thought leadership. This is an exciting opportunity to work closely with clients, help them achieve business outcomes, and contribute to Procore's growth and impact-apply today and join a team dedicated to excellence and client success.<br/><br/>This position reports into the Manager of Project Management, Professional Services and can be based in our Carpinteria, CA, Tampa, FL, Austin, TX offices, or remotely from a US location. We're looking for candidates to join our team immediately!<br/><br/><b>What you'll do:</b><br/><ul><li>Work with clients to define execution strategies that ensure delivery of all agreed-upon services and scope, including discovery and design workshops, Gantt project plans, resource management, risk tracking, and change management strategies.</li> <li>Collaborate with key contacts, technical leadership, and Customer Success to execute custom statements of work and onboarding strategies.</li> <li>Partner with the account team during pre-sales engagements to serve as the services delivery expert internally and externally.</li> <li>Develop and implement repeatable processes and templates to create efficiencies and standardization.</li> <li>Manage custom service delivery timelines and project plans to ensure on-time delivery of services and deliverables.</li> <li>Own strategic delivery for one-time projects or scaled SOWs while supporting account growth initiatives.</li> <li>Prepare accurate and insightful reports on project progress, budget, and risks using Procore's internal systems.</li> <li>Provide proactive and high-level service to Procore clients through consistent and clear communication.</li> <li>Maintain working knowledge of Procore's products, business model, emerging technologies, and service best practices.</li> </ul><br/><br/><b>What we're looking for:</b><br/><ul><li>8+ years of experience managing or supporting large-scale services delivery.</li> <li>Strong skills in creating and managing gantt project schedules, documenting business outcomes, managing and forecasting resources, and maintaining RAID logs.</li> <li>Experience managing complex projects across web and mobile applications for documentation management, project management, or similar platforms.</li> <li>Prefer experience in construction and/or financial SaaS industries and Organizational Change Management consulting.</li> <li>Innovative, persuasive, creative, goal-oriented, optimistic, proactive, and adaptable.</li> <li>Deep understanding of value drivers and establishing standard operating procedures.</li> <li>Proven success managing professional services projects delivering $100K+ and effectively managing scope.</li> <li>Willingness to travel for client on-sites and company events (up to 30-40% of time).</li> <li>PMP and/or CAPM certification strongly preferred.</li> </ul><b><b>Additional Information</b></b><br/><br/><b>Base Pay Range:</b><br/>109,715.28 - 150,858.50 USD Annual<br/><br/><b>On Target Earning Range:</b><br/>129,077.00 - 177,480.60 USD Annual<br/><br/>This role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.<br/><br/>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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