Delivery Manager (US based)

<strong>Viseven Group</strong> is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.<br><br>At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.<br><br>With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.<br><br>Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.<br><br>Viseven is looking for a talented and driven Delivery Manager to join our extended Delivery network and contribute to high-impact initiatives across our portfolio. This role is designed for professionals who value flexibility, meaningful challenges, and the opportunity to bring their expertise to projects where strong delivery leadership makes a real difference.<br><br><strong>Responsibilities:<br><br></strong><ul><li>Identify potential sales opportunities for the sales team. Support the Sales team in gathering requirements to develop a solution fit with a strong value proposition </li><li>Perform initial scoping, and analyse incoming requests for completeness for the production (using standards of tech task etc.) </li><li>Evaluate incoming requests </li><li>Identify key technical objectives and provide solution recommendations while performing business proves and management consulting analysis for Customer </li><li>Manage client project portfolio (budgeting, resources planning, risk management, projects execution, etc.) </li><li>Coordinate resources, onboard project teams and ensure effective completion of project milestones, control project scope and mitigate risks, support all changes in the process to align with customer process </li><li>Manage customer expectations, monitor, and increase client satisfaction </li><li>Manage request changes to the project scope, project schedule, and project costs </li><li>Perform risk management </li><li>Perform priority management </li><li>Closely cooperate Account Manager to provide technical and quality expertise for the customer </li><li>Growth and develop customer's channels </li><li>Gather customer's evaluation of delivery service </li><li>Improve quality of delivery service <br><br><br></li></ul><strong>Requirements:<br><br></strong><ul><li>2+ years of relevant experience as a Delivery manager, Portfolio/Program Manager, Product Owner or Project Management </li><li>Strong communication skills </li><li>Good sales skill set and mindset </li><li>Quick thinking and ability to deal with a high volume of quick projects </li><li>Desire to learn new technologies, deep dive into details, and troubleshoot the problems </li><li>Experience in managing/coordinating projects from proposal to closure Understanding the business policies and procedures</li><li>Technical background </li><li>Experience with an account/project management tools, like Jira, MS Office, CRMs </li><li>Flexibility and readiness to participate in business trips, including domestic and international travel, based on project and business needs.</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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