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Senior Director, Head of Data

September 12, 2026

Overview The Opportunity – Why Join Are You Ready To Redefine How An Entire Industry Engages With Customers? At AAA Life We Leverage Technology To Put Human Connection At The Heart Of What We Do. If You Are Someone Who Thrives On Purpose And Wants To Make a Tangible Difference In People’s Lives When It Matters Most, Then Join AAA Life Who Has The Unique Ability To Access Tens Of Millions Of Existing AAA Customers Powered By The Strength Of One Of America’s Most Trusted Brands. We Have Embarked On a Mission To Double In Size – Becoming One Of The Largest Providers In The US. These Facts Showcase Why We’re The Right Choice <ul><li> On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies</li><li> On growth: we have the privilege to offer our products to tens of millions of Americans that are proud members of AAA</li><li> On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments (more details on this during the interview)</li><li> On culture: USA Today named us 2025 top workplace nationwide. We believe the job of an insurance company is to do good. Our mission is to help our members during what is often the hardest times in their lives. We pick up the phone to people who have lost loved ones and offer our genuine support. That is why we will always put human connection at the heart of what we do – always being there to talk to our members person to person. We believe the job of an insurance company is to pay out. That is what insurance is for. Most of our members have real life policies – policies that bring peace of mind during life, and genuine support in the event of death. We are not here to chase the super-rich with annuities and wealth management products. AAA has been one of the most trusted names in America because it believes in providing the services that middle class Americans need. </li></ul>Responsibilities The Role General Purpose The Director , Head of Data provides the vision and leadership for how AAA Life manages and uses data across the company. This role is responsible for designing, building, and maintaining a modern data environment that delivers accurate , reliable, and accessible information to support decision making, operational performance, and long-term growth throughout the enterprise. The D irector oversees data architecture, engineering, governance, and analytics enablement and ensures that data is organized, safeguarded, and used responsibly across all business units. This includes establishing clear ownership, strong quality standards, and consistent practices that continually build trust in the company’s data. The role works closely with technology, actuarial, finance, distribution, product, and member experience teams to understand needs, set priorities, and ensure data consumers have the right information at the right time. This includes providing the insights and data foundations that help agents succeed in the field and serve members with clarity and confidence. The D irector builds and runs a high-performing team and creates the structure needed to scale data capabilities as the company modernizes. This technically-adept leader sets direction, drives alignment, and ensures that data becomes a managed asset that supports member value, operational efficiency, agent success, and future business opportunities. Position Responsibilities Data Strategy and Architecture <ul><li> Define and maintain the enterprise data strategy aligned to the company’s North Star architecture </li><li> Design and evolve the data platform including semantic layer, operational data layer, and integration patterns. </li><li> Establish domain-aligned data products with clear ownership, quality expectations, and SLAs. </li><li> Partner with enterprise architecture to ensure data decisions align with platform, cloud, and integration strategies. </li></ul> Data Engineering and Delivery <ul><li> Oversee delivery of data pipelines, ingestion patterns, event streaming, and operational data flows. </li><li> Lead teams in building Member 360, Actuarial Valuation data, financial reporting data, policy and claims domains, and other priority data products. </li><li> Ensure timely delivery of strategic data initiatives including CDC enablement, event modeling, and read models. </li><li> Implement reliable processes for deployment, monitoring, observability, and data quality measurement. </li></ul> Data Governance and Stewardship <ul><li> Stand up and chair the Data Council with business and technology leaders. </li><li> Define data policies, lineage, cataloging, access controls, retention, and metadata standards. </li><li> Develop a clear data ownership model across domains with accountability for quality and adoption. </li><li> Establish a data quality framework with automated checks, issue management, and scorecards. </li></ul> Leadership and Team Development <ul><li> Build and lead multi-disciplinary data squads including engineering, modeling, analytics enablement, and governance. </li><li> Develop a high-performance, product-oriented team structure aligned with domains such as Policy, Claims, Finance, Member Experience, and Agent Experience. </li><li> Partner with AAAL Academy on talent development, training paths, and skill assessments. </li><li> Foster a culture of accountability, transparency, curiosity, collaboration, and continuous improvement. </li></ul> Business Partnership and Strategy <ul><li> Work closely with Finance, Actuarial, Product, Member Services, Distribution, and Digital Experience to deliver data that drives business outcomes. </li><li> Translate business needs into data priorities with clear value, sequencing, and measurable impact. </li><li> Communicate data insights, progress, risks, and decisions to senior leadership. </li><li> Support modernization efforts including Life+ decommission, platform migrations, experience rebuilds, and operational optimization. </li></ul>Qualifications Education/ Experience: Required <ul><li> 10 years in data engineering, data architecture, or data analytics leadership roles. </li><li> Experience leading data programs in a regulated industry such as life insu rance, financial services, or healthcare. </li><li> Demonstrated success building modern data platforms in cloud environments. </li><li> Strong understanding and demonstrated experience building trusted data governance, metadata management, lineage, and data quality principles. </li><li> Experience leading technology teams through transformation and modernization. </li><li> Ability to communicate clea rly with, drive alignment with, and influence senior leaders. </li><li> Strong communication skills with the ability to present complex concepts concisely. </li></ul>Preferred <ul><li> Experience with Snowflake, DBT, event streaming architectures, API integration patterns, and semantic modeling. </li><li> Experience building domain-based and business-empowered data products. </li><li> Familiarity with all tiers of medallion data architectures, data lake, data warehouse, and data lakehouse concepts. </li><li> Familiarity with Member 360 concepts, actuarial data needs, and operational analytics. </li></ul>How You’ll Work <ul><li>Work Solution: Hybrid (Tuesday- Thursday) or Remote (USA) </li></ul>What We Bring To The Table <ul><li> Environment that promotes work-life balance</li><li> Comprehensive medical, dental, and vision coverage starting from your first day</li><li> Employer 401k match and employer contribution to a pension plan</li><li> Generous PTO and paid parental leave to support your family needs</li><li> Various associate resource groups and community involvement initiatives </li></ul>Essential Job Functions While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and talk or hear . Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements . Reasonable accommodations will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...