REMOTE - Inside Sales Advisor-Merchant Services

<strong>Description<br><br></strong><strong>Summary: <br><br></strong>Responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the small business space from $0-$3 million. You will also partner with branches to identify new sales opportunities for merchant services while also coaching branch staff, calling on prospects/clients, managing leads, making presentations, closing sales, managing appointments and schedules, attending leadership meetings and keeping your partners engaged in your referrals and calling efforts.<br><br><strong>Duties And Responsibilities<br><br></strong><ul><li>Actively prospect and build relationships with new clients, converting leads into valuable partnerships. </li><li>Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH) and navigate complex hardware and software needs.</li><li>Build pipeline, convert leads, navigate complex hardware and software needs, and close deals, consistently exceeding daily and weekly targets. </li><li>Collaborate with various bank units to identify cross-selling possibilities and maximize client profitability.</li><li>Resolve client concerns and build long-lasting relationships based on expertise and exceptional service.</li><li>Teach, coach, motivate, drive merchant education and sales growth within your respective branch coverage area.</li><li>Accurately report out all leads, opportunities and status updates within the CRM and understand trends in your sales behaviors by using dashboards and reports.</li><li>Leverage partners to learn products and services for cross sales opportunities.</li><li>Performs other duties as assigned.<br><br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li>Bachelor’s Degree</li><li>At least 2 years of proven sales/inside sales experience in financial services and the ability to close deals and achieve ambitions targets.<br><br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li>2-5 years of merchant services sales experience, including in a call center environment</li><li>Exceptional communication and relationship-building skills.</li><li>Previous sales expertise in the small business space from $0-$3 million in annual sales.</li><li>Expertise in virtual sales in a call center environment.</li><li>Ability to multitask and juggle complex tasks in a fast-paced environment.</li><li>Strong problem-solving skills and a customer-centric approach.</li><li>Participate in occasional team meetings.</li><li>Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software. Ability to utilize technology effectively to manage your workload and client relationships.</li><li>Approach challenges creatively and find solutions that benefit both clients and the bank.</li><li>Fluency in an additional language</li><li>Proficiency in Salesforce<br><br><br></li></ul><strong>Exempt Status: (Yes</strong> = not eligible for overtime pay) (<strong>No</strong> = eligible for overtime pay)<br><br>No<br><br><strong>Workplace Type<br><br></strong>Remote<br><br>Our Approach to <strong>Office </strong>Workplace Type<br><br>Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.<br><br>Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.<br><br>Huntington is an Equal Opportunity Employer.<br><br>Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.<br><br><strong>Note to Agency Recruiters: </strong> Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.<br><br>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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