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Sr. Commercial Development Analyst
<p>At DHL, Our People Are Our Greatest Asset!</p><p>Everyone’s contribution drives us to be the world's #1 logistics company.</p><p>Certified as a <strong>Great Place to Work</strong>, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.</p><p>Join DHL eCommerce and Help Shape Commercial Strategy</p><p>Are you a strategic thinker who enjoys solving complex business challenges, driving cross-functional initiatives, and transforming data into actionable insights? DHL eCommerce is seeking a</p><p>This remote position can be based in the Atlanta, GA or Weston, FL area.</p><p><strong>Sr. Commercial Development Analyst</strong> to support high-impact commercial improvement initiatives that accelerate growth and enhance customer experience.</p><p>In this role, you'll partner with leaders across Sales, Pricing, Marketing, Product, Customer Service, Finance, and IT to optimize processes, support strategic programs, deliver executive-level insights, and help drive commercial excellence across the organization.</p><p>If you thrive in a fast-paced environment and enjoy combining analytics, project management, and executive storytelling, we'd love to hear from you.</p><p>What You'll Do</p><p>Commercial Analysis & Process Improvement</p><ul><li>Analyze commercial processes, workflows, systems, and organizational structures to identify inefficiencies and opportunities for improvement.</li><li>Evaluate platforms such as Salesforce, SAP, customer portals, reporting tools, and related systems to support enhanced business outcomes.</li><li>Develop business cases, recommendations, and implementation plans that improve commercial effectiveness and customer experience.</li></ul><p>Data Analytics & Reporting</p><ul><li>Collect, organize, and analyze data from multiple sources to identify trends, risks, opportunities, and performance gaps.</li><li>Develop dashboards, scorecards, reports, and performance metrics for commercial leadership.</li><li>Track key commercial productivity and customer experience KPIs.</li><li>Support strategic planning sessions, business reviews, and performance reviews through meaningful analysis and reporting.</li></ul><p>Program & Project Management</p><ul><li>Support planning, execution, and delivery of Commercial Development initiatives.</li><li>Create project plans, milestone trackers, status reports, action logs, and risk assessments.</li><li>Monitor progress, identify dependencies, escalate risks, and recommend solutions to keep initiatives on track.</li></ul><p>Executive Communications & Strategic Storytelling</p><ul><li>Develop executive presentations, business reviews, leadership updates, and strategic planning materials.</li><li>Translate complex analyses and project updates into clear, compelling executive-level narratives.</li><li>Create visually impactful presentations that communicate business impact, risks, decisions, and next steps.</li><li>Standardize communications, reporting templates, and presentation materials across commercial initiatives.</li><li>Support annual planning, operating reviews, budget discussions, and executive decision-making forums.</li></ul><p>What You'll Bring</p><p>Required Skills</p><ul><li>Strong analytical and structured problem-solving abilities.</li><li>Ability to synthesize large amounts of data into actionable insights and recommendations.</li><li>Advanced presentation creation, business writing, and visual storytelling skills.</li><li>Exceptional communication and stakeholder management capabilities.</li><li>Strong project management, organization, and prioritization skills.</li><li>Experience with process mapping, workflow analysis, business process improvement, and/or commercial transformation initiatives.</li><li>Advanced Microsoft Excel and PowerPoint skills.</li><li>Ability to successfully manage multiple priorities in a fast-paced environment.</li><li>Strong business acumen, attention to detail, and results-oriented mindset.</li></ul><p>Preferred Skills</p><ul><li>Experience with Salesforce or similar CRM platforms.</li><li>Experience supporting business transformation or process improvement programs.</li><li>Background in eCommerce, parcel logistics, transportation, supply chain, or related industries.</li><li>Experience within DHL eCommerce or the broader DHL network is a plus.</li></ul><p>Qualifications</p><ul><li>Bachelor's degree in Business, Marketing, Industrial Engineering, Economics, Supply Chain, Finance, or a related field required.</li><li>5+ years of experience in:</li><li>Business Analysis</li><li>Commercial Operations</li><li>Sales Operations</li><li>Product Management</li><li>Strategy</li><li>PMO</li><li>Management Consulting</li><li>Related disciplines</li><li>Demonstrated experience creating executive presentations and communication materials for senior leadership audiences.</li><li>Experience supporting cross-functional initiatives and business transformation efforts preferred.</li></ul><p>Travel & Work Environment</p><ul><li>Professional office environment.</li><li>Regular sitting for 25-75% of the workday.</li><li>Occasional standing and walking.</li><li>Travel required: up to 10%.</li></ul><p>Why DHL eCommerce?</p><p>As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.</p><p>Benefits & Perks</p><ul><li>Competitive Pay</li><li>Bonus Programs</li><li>Retirement Savings - 401k with company match</li><li>Medical, Dental, Vision, Well-being programs</li><li>FSA/HSA availability</li><li>Tuition Reimbursement</li><li>Paid Time Off including vacation and sick time</li><li>Company Paid Holidays and Floating Holidays</li><li>Paid Parental Leave</li><li>Employee Discount Program</li><li>Employee Assistance & Work Life Program</li><li>Short Term and Long-Term Disability</li><li>Life Insurance</li></ul><p><br></p><p>We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.</p><p><br></p><p><strong>Equal Opportunity Employer - Veterans/Disability</strong></p><p><br></p>
