[Remote] Technical Paint Service Representative

Note: The job is a remote job and is open to candidates in USA. PPG is a leader in innovation and sustainability in the coatings industry, and they are seeking a Technical Paint Service Representative to provide expert paint service and support at multiple customer locations. The role involves troubleshooting, process improvement, and ensuring customer satisfaction through hands-on application and data-driven problem-solving.


Responsibilities

  • Support the ongoing activities on site at the customer production facility and PPG activities at PPG facilities. Need to communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems
  • Ensure accurate reporting to the customer and coatings team
  • Communicate with PPG Technical and Account management, direction of the PPG on site team activity, and promote EH&S
  • Provide resolutions to customer inquiries, application process monitoring, mix-room supervision, and hands-on support; followed by a timely trip report for each customer visit
  • Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement
  • Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production, and non-technical personnel to satisfy customer requirements
  • Through PPG's Fixed and Variable Rate (FAVR) program, you'll have the flexibility to drive your own vehicle while receiving tax-advantaged reimbursement for fuel, insurance, and other eligible business-related vehicle expenses. The program is designed to provide a convenient, cost-effective alternative to a company vehicle while giving you greater choice and flexibility

Skills

  • HS Diploma, GED, or Equivalent
  • 5+ years' experience in wet paint and powder coatings, electrostatic spray, or similar paint/coatings experience for industrial or manufacturing experience
  • Knowledge and experience with paint mixing, paint application, or similar experience is ideal
  • Good computer skills and attention to detail
  • Effective communication and customer service skills
  • Troubleshooting, critical thinking, and problem-solving skills
  • Ability to work well alone and within a team environment to solve ever changing challenges
  • Must possess a valid driver's license, maintain automobile insurance, have access to a personal vehicle that meets PPG's Fixed and Variable Rate (FAVR) program requirements, and successfully pass a motor vehicle record (MVR) review

Benefits

  • Paid Vacation
  • Paid Holiday
  • Sick time
  • Disability and Life Insurance
  • Outstanding matching 401K
  • Additional PPG provided Retirement Benefits
  • Remote opportunity, with high-volume travel to multiple customer locations
  • Fixed and Variable Rate (FAVR) program: flexibility to drive your own vehicle while receiving tax-advantaged reimbursement for fuel, insurance, and other eligible business-related vehicle expenses

Company Overview

  • PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years. It was founded in 1883, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is http://www.ppg.com.

  • Back to blog

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

    Other Jobs To Apply

    Principal IT Technical Program Manager, Infrastructure

    Account Manager

    Specialist, Platform Product

    Merchandise Planner

    Business Development Director - Google Cloud Platform

    REMOTE DISNEY VACATION SPECIALIST

    Program Manager III- PGM Basecamp

    Update Business Information for Ebay, Walmart, Amazon.

    Delta Airlines Careers Remote( Customer service ) – Work From Home – Part Time

    Data Engineer (Fully Remote)

    (Remote) Amazon Data Entry Jobs from Home - No Experience - Apply Now

    Remote Senior QA Automation Architect

    Account Manager - X (Formerly Twitter)

    Remote Retention Marketing Manager, DTC eCommerce

    Data Entry Specialist (Entry Level, Remote) – Earn $70K–$80K/Year - Part Time

    Remote Telemedicine Veterinarian

    Sr. Manager, Merchandising

    VP, GTM, UCANZ

    Software Engineer (Frontend/Vue) - HENNGE Email DLP

    Software Engineer (Data Analytics), AI & Data Platforms (AiDP)

    Talent Coach

    AI/ML Engineer for an AI-Driven E-Commerce Platform

    Brand & Product Marketing Growth Leader

    QA Tester - BaseCamp (Remote)

    TESTING SPECIALIST/TESTER

    Customer Engineer/Buffer - Flexforce - Customer Engineer

    Sr. Software Engineer (AI Orchestration Zone, Backend Leaning)

    Senior Manager, IT

    Sr Developer - Kubernetes, GitOps / GitHub, service meshes

    Principal – GitHub & Azure DevOps Platform Engineering

    Senior Software Engineer,Billing

    Post Task Github Project Contributor Remotely

    Business Development Representative

    Renewals Manager - West

    Staff Product Manager, RevOps & Finance Systems

    Intermediate Support Engineer (SHIFT)

    Fullstack Engineer (TypeScript), AI Engineering: Duo Client SDK

    Data Analyst for Ecom brand – Need deep research on Shopify analytics

    E-Commerce, PLG Commercial (SaaS + Shopify)

    UI/UX Designer (Shopify & Ecommerce) for a USA Client - Remote

    Shopify & Etsy Customer Service Agent – Remote

    Shopify Expert (Remote)

    Remote Veterinary Care Representative - Pharmacy Order Management

    [Remote] Rust backend architect Engineer – Twitter/X Style Infrastructure

    Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3273)

    Target Entry Level Remote Jobs ($21/Hr WFH Jobs) -

    Measure Tech – Part-Time

    Territory Associate Relations Manager (Houston & Dallas)

    Online Experience Analyst - The Company Store

    YouTube Operations Associate Manager- Contract