[Remote] Senior Clinical Specialist, Pelvic Health - San Francisco, CA

Note: The job is a remote job and is open to candidates in USA. Medtronic is a global healthcare technology company developing medical technologies and therapies that improve patient outcomes. The Senior Clinical Specialist supports Pelvic Health products through surgical coverage, implant follow-up, troubleshooting, customer service, education, and limited market development activities within an assigned territory.


Responsibilities

  • Represents Medtronic Pelvic Health during surgeries and implants by providing all necessary equipment and products required for the implant, demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems)
  • Maintains current knowledge about assigned products and services as well as competitive products
  • For new and existing accounts, this position is able to proactively identify needs and teach a broader level of caregivers and account employees
  • Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies. This is achieved by coordinating: one on one sessions, in service education programs, seminars and/or outside symposiums
  • Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.)
  • Provides sales support during or following cases such as completing the necessary documentation (for example: implant registration, temporary id cards, packing list) and is able to execute invoices in a variety of different situations.  This position is able to place an order with customer service for pending purchase orders and product replacement
  • Maintains open and effective communication with all district personnel, customers and other Medtronic employees
  • Contributes to the completion of milestones associated with specific projects at the regional and/or national level
  • Has an understanding of all quality policy/system items that are applicable
  • Follows all work/quality procedures to ensure quality system compliance and high-quality work
  • Performs other related activities, as assigned

Skills

  • High School Diploma or GED AND a minimum of 8 years of patient care/clinical experience; or
  • Associate's Degree AND a minimum of 6 years of patient care/clinical experience; or
  • Bachelor's Degree AND a minimum of 4 years of patient care/clinical experience
  • For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
  • The candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region
  • A valid driver's license is essential for this role
  • Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment
  • Bachelor's or Master's Degree
  • Clinical skill and knowledge (ex. ability to conduct a simple trial, implant and/or refill a pump)
  • Clinical experience with implantable Neuromodulation products and stim experience
  • Experience in servicing medical personnel on product use
  • Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care
  • Ability to communicate effectively with sales and health care professionals
  • Ability to coach others on use of products and clinical applications
  • Excellent organizational skills
  • Ability to prioritize under pressure
  • Ability to manage multiple tasks simultaneously
  • Preference will be given to local qualified candidates and candidates with Medtronic experience

Benefits

  • Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
  • For regular employees who work 20+ hours per week: Health, Dental and vision insurance
  • For regular employees who work 20+ hours per week: Health Savings Account
  • For regular employees who work 20+ hours per week: Healthcare Flexible Spending Account
  • For regular employees who work 20+ hours per week: Life insurance
  • For regular employees who work 20+ hours per week: Long-term disability leave
  • For regular employees who work 20+ hours per week: Dependent daycare spending account
  • For regular employees who work 20+ hours per week: Tuition assistance/reimbursement
  • For regular employees who work 20+ hours per week: Simple Steps (global well-being program)
  • For all regular employees: Incentive plans
  • For all regular employees: 401(k) plan plus employer contribution and match
  • For all regular employees: Short-term disability
  • For all regular employees: Paid time off
  • For all regular employees: Paid holidays
  • For all regular employees: Employee Stock Purchase Plan
  • For all regular employees: Employee Assistance Program
  • For all regular employees: Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • For all regular employees: Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
  • Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.

Company Overview

  • Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry. It was founded in 1949, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.medtronic.com.

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