[Remote] Representative 3, Comcast Business Loyalty- Direct Sales

Note: The job is a remote job and is open to candidates in USA. Comcast Business provides connectivity, communications, networking, cybersecurity, wireless, and managed solutions to organizations. The Representative 3 role supports customer retention and growth by resolving business challenges, renegotiating agreements, identifying value-added services, and expanding Comcast Business product adoption.


Responsibilities

  • Delivers monthly performance results in Product sales, Revenue and customer retainment
  • Uses active listening, empathy and assumes ownership of customer issues through to resolution
  • Communicates a professional sense of urgency, with various departments, in an effort to rectify customer issues
  • Minimizes churn by strategically offering product bundles and price points that meet the needs of the customers' budget and business applications while identifying opportunities to expand their product portfolio with Comcast Business solutions
  • Utilizes established conversation frameworks, business discovery techniques, and customer engagement strategies to deliver a consistent and positive customer experience
  • Follows defined sales, loyalty, and operational guidelines, including approved to effectively identify customer needs, recommend solutions, and achieve performance objectives
  • Demonstrates the ability to balance customer advocacy with business objectives through effective discovery, solution positioning, objection handling, and closing techniques
  • Enhanced and customer relationships through value added services
  • Maintains a strong understanding of Comcast Business products and solutions, including connectivity, wireless, security, and other value-added offerings
  • Demonstrates strong problem solving, communication, consultative selling, business discovery, and customer conversation management skills
  • ​Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
  • Other duties and responsibilities as assigned
  • Understand our Operating Principles; make them the guidelines for how you do your job
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
  • Win as a team - make big things happen by working together and being open to new ideas
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
  • Drive results and growth
  • Support a culture of inclusion in how you work and lead
  • Do what's right for each other, our customers, investors and our communities

Skills

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
  • High School Diploma / GED
  • 5-7 Years

Benefits

  • Targeted Commission: $10.58
  • Most sales positions are eligible for a Commission under the terms of an applicable plan
  • Comcast provides best-in-class Benefits to eligible employees
  • An array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life

Company Overview

  • As a global media and tech company, Comcast reaches hundreds of millions of customers, viewers, and guests with world-class connectivity and platforms and beloved content and experiences. It was founded in 1963, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://corporate.comcast.com.

  • Company H1B Sponsorship

  • Comcast has a track record of offering H1B sponsorships, with 193 in 2026, 695 in 2025, 558 in 2024, 622 in 2023, 750 in 2022, 588 in 2021, 583 in 2020. Please note that this does not guarantee sponsorship for this specific role.

  • Back to blog

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

    Other Jobs To Apply

    Principal IT Technical Program Manager, Infrastructure

    Account Manager

    Specialist, Platform Product

    Merchandise Planner

    Business Development Director - Google Cloud Platform

    REMOTE DISNEY VACATION SPECIALIST

    Program Manager III- PGM Basecamp

    Update Business Information for Ebay, Walmart, Amazon.

    Delta Airlines Careers Remote( Customer service ) – Work From Home – Part Time

    Data Engineer (Fully Remote)

    (Remote) Amazon Data Entry Jobs from Home - No Experience - Apply Now

    Remote Senior QA Automation Architect

    Account Manager - X (Formerly Twitter)

    Remote Retention Marketing Manager, DTC eCommerce

    Data Entry Specialist (Entry Level, Remote) – Earn $70K–$80K/Year - Part Time

    Remote Telemedicine Veterinarian

    Sr. Manager, Merchandising

    VP, GTM, UCANZ

    Software Engineer (Frontend/Vue) - HENNGE Email DLP

    Software Engineer (Data Analytics), AI & Data Platforms (AiDP)

    Talent Coach

    AI/ML Engineer for an AI-Driven E-Commerce Platform

    Brand & Product Marketing Growth Leader

    QA Tester - BaseCamp (Remote)

    TESTING SPECIALIST/TESTER

    Customer Engineer/Buffer - Flexforce - Customer Engineer

    Sr. Software Engineer (AI Orchestration Zone, Backend Leaning)

    Senior Manager, IT

    Sr Developer - Kubernetes, GitOps / GitHub, service meshes

    Principal – GitHub & Azure DevOps Platform Engineering

    Senior Software Engineer,Billing

    Post Task Github Project Contributor Remotely

    Business Development Representative

    Renewals Manager - West

    Staff Product Manager, RevOps & Finance Systems

    Intermediate Support Engineer (SHIFT)

    Fullstack Engineer (TypeScript), AI Engineering: Duo Client SDK

    Data Analyst for Ecom brand – Need deep research on Shopify analytics

    E-Commerce, PLG Commercial (SaaS + Shopify)

    UI/UX Designer (Shopify & Ecommerce) for a USA Client - Remote

    Shopify & Etsy Customer Service Agent – Remote

    Shopify Expert (Remote)

    Remote Veterinary Care Representative - Pharmacy Order Management

    [Remote] Rust backend architect Engineer – Twitter/X Style Infrastructure

    Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3273)

    Target Entry Level Remote Jobs ($21/Hr WFH Jobs) -

    Measure Tech – Part-Time

    Territory Associate Relations Manager (Houston & Dallas)

    Online Experience Analyst - The Company Store

    YouTube Operations Associate Manager- Contract