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Pinecrest - TEAM LEADER

August 31, 2026

Bolay Fresh Bold Kitchen is redefining a career in hospitality.

Team Leader

Salary: $16-20/hr depending on experience

Position Overview: Ready to take the next step in your leadership journey? As a Team Leader at Bolay, you’ll play a key role in overseeing daily operations and supporting both the front-line team and restaurant leadership. In this entry-level supervisory role, you’ll lead and coach team members to ensure product quality, operational efficiency, and exceptional guest service. With a focus on teamwork, integrity, excellence, and stewardship, you'll foster a positive, high-energy environment that contributes to the restaurant's success and upholds our standards of excellence.

At Bolay, we’re not just serving food—we’re creating experiences that fuel our guests and our team members to be their best. If you're passionate about leadership and delivering outstanding service, we want YOU to join our team!

Our Purpose: To fuel people to be their best.

Our Mission: To drive positive experiences with better for you food and genuine hospitality.

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you.

A day in the life of a Team Leader…

What You’ll Do:

Lead and Coach Team Members: Guide, coach, and support hourly team members to ensure operational efficiency, product quality, and outstanding guest service.
Task Management: Assist in planning and leading the completion of all job task assignments, ensuring adherence to safety, food safety, sanitation, and security procedures.
Training and Development: Utilize company training tools to provide team members with comprehensive training on all aspects of restaurant operations.
Facility Maintenance: Assist the leadership team in maintaining restaurant equipment and ensuring the facility meets company guidelines for cleanliness and safety.
Administrative Duties: Perform regular administrative tasks including register and safe audits, deposit of company funds, and reporting of guest and team member accidents; investigate, resolve, and respond to guest complaints.
Guest Relations: Handle guest complaints and resolve issues promptly to ensure satisfaction and enhance the guest experience.
Compliance and Meetings: Attend regularly scheduled store, region, and company meetings, stay current with all federal, state, and local certifications (alcohol, food safety, etc.).
Cleanliness: Monitor the interior and exterior cleanliness of the restaurant at all times, initiating clean-up as needed to maintain a safe and welcoming environment.
Other Duties: Perform additional tasks as assigned by leadership in accordance with company policies and procedures.

What You Bring to the Table:

You’ve got excellent people skills – you love engaging with guests and inspiring your team.
Quality is your middle name – you believe in getting it right, 100% of the time.
You bring a fun, positive energy to every shift and keep the atmosphere upbeat and exciting.
You know how to keep your team motivated, safe, and free from harassment, while making sure they grow and thrive.

A passion for providing excellent guest service and maintaining high standards of food quality, cleanliness, and safety
Ability to work in a fast-paced environment while maintaining focus on operational excellence
A proactive attitude with a commitment to continuously improving team performance and guest experiences

What it takes

Neat Appearance with an Outgoing, Friendly Personality, Team Player & “Can Do” Attitude
Ability to effectively multi-task in a fast-paced environment
Great Communication and writing skills
Relationships over transactions - Focus on the experience and creating lifelong relationships. Connect with people.
Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
Demonstrated leadership skills, including coaching, directing, and motivating a team

Flexibility to work various shifts, including weekends and holidays, to meet the restaurant’s needs

Requirements

Stand up/be on your feet for long periods of time
Able to lift over 25lbs
Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
Maintain a clean and neat work station following health code and sanitation standards

Bolay Fresh Bold Kitchen Accolades and Achievements

Voted FORBES 500 Best Start Up Employers 2020
Voted Glassdoor’s Best Place to Work 2019/2020
Voted Great Place to Work 2019/2020

Bolay Fresh Bold Kitchen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program please visit Everify.c

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...