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Overnight Full-Time Team Member

September 1, 2026

Job Title: Overnight-Team Member

Pay: $19.500 per hour + Mystery Shopper Bonus + Tips

About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!

About the Role: We’re looking for passionate team players to bring joy to our guests every day. As a Team Member, you’ll be the smiling face of our shop floor and preparing delicious, freshly made food in our kitchen. Expect variety and pace – driven by passion for our products, customers & teams!

About You

· Be kind, honest and generous: bring genuine warmth to work every day

· Bring your passion: share our passion for exceptional guest service

· Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special

· No experience needed: come and learn to deliver outstanding guest service

Responsibilities

Making Great Food & Drinks:

· Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily

· Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display

· Cook and prepare hot food items following Pret recipes and standards

· Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds

· Keep shelves restocked and looking picture perfect throughout the day

· Check and record food temperatures to keep everything safe

· Learn and practice latte art to delight our guests

Serving Customers with Care:

· Greet guests warmly, take orders, and answer questions about our menu

· Make guests feel special with great service and attention to detail

Keeping Our Shop Safe & Clean:

· Follow all food safety and health & safety rules at all times

· Keep your workspace clean as you go, see it through guests' eyes

· Complete required safety training

· Tell your Manager right away if you see any safety concerns

· Wear the correct uniform and stay well-presented throughout your shift

Taking Care of Equipment:

· Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.)

· Clean and maintain equipment daily and weekly according to Pret standards

· Complete temperature checks and equipment tests

Job Requirements

· A team-oriented approach, you respect and support the restaurant’s success

· Excellent communication skills, both verbal and written

· A desire to create exceptional employee & guest experiences

· Reliability and punctuality

· Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations

· The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

Benefits:

· Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour)

· Tips when Good Service is Provided

· Paid Time Off

· Free breakfast and lunch when working – including generous discounts when you’re not

· Health, Dental and Vision Benefits (Available for Full-Time Employees)

· 401K retirement plan (Available for Full-Time Employees)

· Child Bonding Leave

· The Pret Academy, which supports the training and development for our wonderful people

· A friendly, fun, and fast paced environment with passionate teams to work with

· Transit program, FSA and HSAs available

· Pet Insurance

We use eVerify to confirm U.S. Employment eligibility.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...