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Customer Operations Multiple Locations Full-time $30,000 - $90,000 USD
Operations Manager
Who we are is what we do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Why this role?
Enterprise customers expect flawless execution at scale. As an Operations Manager you'll own the operational outcome of some of Deel's most strategic customers, ensuring they launch successfully and continue to operate efficiently as they grow.
This role is designed for exceptional early-career operators who thrive in fast-paced environments, enjoy solving complex operational problems, and want to accelerate their careers through ownership and continuous learning.
You'll gain deep exposure across onboarding, customer operations, payroll, product, and process improvement while helping build the operating model that supports Deel's largest customers.
What you'll do
- Own the onboarding and operational delivery for a portfolio of enterprise customers.
- Partner cross-functionally with Product, Sales, Payroll, Legal, and Support to resolve operational challenges.
- Drive operational excellence by identifying bottlenecks, improving processes, and implementing scalable solutions.
- Build trusted relationships with customers while ensuring a high-quality operational experience.
- Analyze operational data to identify trends, risks, and opportunities for improvement.
- Take ownership of increasingly complex customer environments as your expertise grows.
- Contribute to building new operational playbooks that improve efficiency across the Operations organization.
What we're looking for
We're looking for people who can wear multiple hats, move fast, and get promoted quickly—not people who want deep specialization in one function. You must have an exceptional analytical ability and a demonstrated track record of learning quickly.
You may be a great fit if you:
- Have approximately 1–3 years of professional experience.
- You don't want a career in investment banking or consulting, you want an accelerated career trajectory in tech.
- You're attracted by high ownership, steep learning curves, and the chance to make an outsized impact early in your careers.
- Hold a strong technical or analytical degree, ideally in Engineering, Mathematics, Computer Science, Physics, Economics, or a related discipline.
- Enjoy solving difficult problems and bringing structure to ambiguity.
- Have outstanding communication and stakeholder management skills.
- Are highly organized, execution-oriented, and comfortable managing multiple priorities simultaneously.
- Learn quickly, embrace ownership, and consistently seek opportunities to improve how things work.
We'd especially love to hear from you if you:
- Graduated from a leading university with a strong technical or quantitative background.
- Considered careers in consulting, investment banking, engineering, or technology before deciding you wanted to build and operate within a high-growth company.
- Are motivated by steep learning curves rather than narrowly defined responsibilities.
- Want to become a future operational leader inside one of the fastest-growing technology companies in the world.
What success looks like
- Deliver exceptional operational outcomes for enterprise customers.
- Build deep expertise across Deel's products and operational workflows.
- Continuously improve internal processes through automation and operational excellence.
- Take on increasingly complex customer portfolios as your experience grows.
- Develop into a trusted operational leader capable of owning large-scale enterprise operations.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
- Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.
- Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion.
- Final pay is based on objective, job-related criteria including experience, skills, and location.
- We don't ask about salary history. Offers are based on the role and what you bring to it.
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
